Case Study

Consumer
Segmentation

Consumer
Segmentation

The Challenge

Defining the
consumer journey.
How can brands identify and profile the most valuable audiences, representing the highest growth opportunities, while defining a model consumer journey for each platform?​

The Solution

A multi-channel analysis on consumer
engagement.

By conducting a combination of quantitative surveys and qualitative focus groups, we identified key consumer segments based on habits, preferences, and demand. This allowed for the creation of high-priority segments and insights into consumer engagement beyond social and digital channels.​

Key Insights

Segmented U.S. consumers based on habits and preferences.​

Identified segment size, demand, and relative priority based on revenue potential.​

Defined a model consumer journey for each platform, including engagement opportunities.

Explore

our other

case studies.